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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 67569
Experience:  Electronics Engineer
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Can l sign back up fo instant ink please, HP Envy 4524, l

Customer Question

Hi there can l sign back up fo instant ink please
JA: What's the brand and model of your printer?
Customer: HP Envy 4524
JA: How long has this been going on with your printer?
Customer: l used to have an account but it lapsed
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: probably the last time l contacted you
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no thank you. It’s just to sign up again as l am now in a position to work from home.
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Go to hpinstantink.com/signin (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

Your HP Instant Ink account page opens.

In the My Account section, click Change Billing Information, then Edit Payment Information.

Then save this to sign back up

Any issues please let me know

Customer: replied 18 days ago.
I want to cancel my membership
Expert:  Richard replied 18 days ago.

If you now wish to cancel instead of signing up, please follow the steps here

https://support.hp.com/us-en/document/c03767641