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Richard, Engineer
Category: Electronics
Satisfied Customers: 67480
Experience:  Electronics Engineer
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How do I add additional numbers to a contact, Galaxy A21s,

Customer Question

How do I add additional numbers to a contact
JA: What's the brand and model of your product?
Customer: Galaxy A21s
JA: What have you tried so far with your Samsung product?
Customer: Tried to edit the existing entry but the there is no option to add another number
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 14 days ago.
Category: Electronics
Expert:  Richard replied 14 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

When you edit the contact under the existing phone number you see a +

Select this to add a new number

Let me know how you go please

Customer: replied 14 days ago.
When I open edit there is no plus sign
Expert:  Richard replied 14 days ago.

When you are editing please look under the existing phone number to the right.

If you cannot see it please make a photo of what you are seeing and attach it here

Customer: replied 14 days ago.
Don't know how to do that || It just lists Name Phone Email cancel or save
Expert:  Richard replied 14 days ago.

Please click this link

as it shows you with pictures how to do the instructions

Step 6 shows the + symbol

Customer: replied 14 days ago.
it works with a new contact I transferred my contacts from my old phone and it looks like the detail transferred are incomplete
Expert:  Richard replied 14 days ago.

You will need to then delete the ones you cannot add to and recreate them again

Customer: replied 14 days ago.
OK I will do that thank you
Expert:  Richard replied 14 days ago.

You are welcome