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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
When you edit the contact under the existing phone number you see a +
Select this to add a new number
Let me know how you go please
When you are editing please look under the existing phone number to the right.
If you cannot see it please make a photo of what you are seeing and attach it here
Please click this link
as it shows you with pictures how to do the instructions
Step 6 shows the + symbol
You will need to then delete the ones you cannot add to and recreate them again
You are welcome