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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 67481
Experience:  Electronics Engineer
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There is a constant buzz on my landline, a few weeks ago,

Customer Question

There is a constant buzz on my landline
JA: When did this sound problem start with your system?
Customer: a few weeks ago
JA: Does it happen on all the handsets?
Customer: yes
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Don’t think so
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your service. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the modem the phone connects to for a signal (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the modem, turn it on and tell me please if the phone is now operating correctly.

Let me know the results please

Customer: replied 15 days ago.
No
Customer: replied 15 days ago.
Forget it!!!
Expert:  Richard replied 15 days ago.

Can you please remove the power to the modem the phone connects to for a signal (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the modem, turn it on and tell me please if the phone is now operating correctly.

Let me know the results please