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I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
It means the TV does not support this as they do not support all apps, if you wish to use the apps you need a Roku Stick which you can get here
You connect this to your TV's HDMI port and it will provide you with Met Opera plus hundreds of other apps.
But you need this in order to get this on the TV.
No sorry, all the apps you have you see there where you see Youtube ect
yes not all TVs and as you see it is not on yours
Of course, please go to where you see the apps such as Youtube ect and open the Met Opera app from there.
yes this is the hub and as you see it is not there.
You are welcome