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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please call the phone number linked to the account and see if someone answers it.
If so, please ask then for the code and use this to reset the password.
Let me know how you go please
The one you used for your account
Which service is this account for?
The email address is ****@0utlook.com and the old phone number is ****. The new one is this one ***. Please don't respond to said email address as it's on my laptop only which is locked. Please respond to ****@gmail.com. thanks
So you do know the phone number..
yes I said