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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 67401
Experience:  Electronics Engineer
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My nowtv has gone off, nowtv box powered by sky, turned off

Customer Question

My nowtv has gone off
JA: What's the brand and model of your product?
Customer: nowtv box powered by sky
JA: What have you tried so far?
Customer: turned off on , no good
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Electronics
Expert:  Richard replied 11 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your serivce. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the now TV box (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the nox TV box, turn it on and tell me please if it is now operating correctly.

Let me know the results please