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Josh, Customer Service
Category: Electronics
Satisfied Customers: 33822
Experience:  dasdasd
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I've just ordered a few jumpers n ordered 2 of the same one

Customer Question

I've just ordered a few jumpers n ordered 2 of the same one by mistake the price comes to,
JA: What's the brand and model of your product?
Customer: Shopping technology Co limited
JA: What have you tried so far?
Customer: I ordered 2 of the cactus one by mistake I only want 1 I've emailed them no reply can u stop payment on 1 $42:something
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Just them
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Web browser I think
JA: What troubleshooting have you tried?
Customer: Troubleshooting???
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I've paid for 2 I only want 1
Submitted: 13 days ago.
Category: Electronics
Expert:  Josh replied 13 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Unfortunately, we are unable to view account related information since it contains sensitive information. Since this is an account issue with, you will need to contact them directly.

To reach, please call them at 1(###) ###-####br/>or you can reach them via email here:***@******.***

Customer: replied 13 days ago.
It's not an issue with wish n I've cancelled I ain't paying £35 a month!
Expert:  Josh replied 13 days ago.

OK -- thank you.