Ask an Electronics Question, Get an Answer ASAP!
Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
I will send this message to customer service