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Josh, Customer Service
Category: Electronics
Satisfied Customers: 33763
Experience:  dasdasd
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My WiFi keeps going off, not sure I am with media, Just

Customer Question

My WiFi keeps going off
JA: Who makes your router?
Customer: not sure I am with virgin media
JA: What have you tried so far?
Customer: Just turning it of At the maims for 10 mims and back on again
JA: Anything else you want the Network Expert to know before I connect you?
Customer: This seems to happen most evenings
Submitted: 6 days ago.
Category: Electronics
Expert:  Josh replied 6 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Unplug the power cord to the router

Wait 10 minutes

Plug the power cord back in

Wait 5 minutes

Check to see if the issue continues