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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 33790
Experience:  dasdasd
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Forgot my Apple ID password, not sure, No - don’t know where

Customer Question

Forgot my Apple ID password
JA: When did you last change your password ***** Apple ID?
Customer: not sure
JA: Did you try resetting through Apple's online account reset tool?
Customer: No - don’t know where it is
JA: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Electronics
Expert:  Josh replied 11 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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You can look up the Apple ID here: https://iforgot.apple.com/appleid#!&section=appleid

then reset the password *****: https://iforgot.apple.com/password/verify/appleid