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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 33788
Experience:  dasdasd
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Having problems loading Amazon flex on my samsung S6,

Customer Question

having problems loading Amazon flex on my samsung S6
JA: What Operating System (OS) are you running on your Galaxy?
Customer: android7
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: Just received the phone - its my first android phone, the app it has down loaded, but it wont open,
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: Electronics
Customer: replied 10 days ago.
File attached (L3LZL1T)
Customer: replied 10 days ago.
app has downloaded - i then sign in - then it doesnt load the load circle just keeps going round
Expert:  Josh replied 10 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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To force reboot your device, press and hold the Volume down and Power/Lock keys on the device for 10-20 seconds. This performs a simulated battery disconnect

Check to see if the issue continues after the forced reboot.