Ask an Electronics Question, Get an Answer ASAP!
Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
I have reviewed your issue/response above but I am still not sure exactly what you need help with. Please understand that I cannot see your screen/device so you will have to describe any issue that you having/seeing in full detail to help with the troubleshooting process.
With that being said, please respond with more detail about the situation in order to assist you further.