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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 67401
Experience:  Electronics Engineer
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My printer has a paper jam. how do I open it? canon pixma,

Customer Question

My printer has a paper jam. how do I open it?
JA: What's the brand and model of your printer?
Customer: canon pixma
JA: How long has this been going on with your Pixma?
Customer: only today
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: never
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: Electronics
Expert:  Richard replied 10 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please follow the steps here to remove the Jam

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/MG3600%20series/EN/ERR/err_other0100.html

Let me know how you go please