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Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
Unfortunately, TVs are not designed to be used the same way as computers with browsing the internet. The TVs usually use apps instead of the browser so that they are compatible and work properly on the TV.
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If you need more assistance, please use the reply box and let me know otherwise you can close the question by rating my services as 3-5 stars at the top or bottom of this page (or using the rate this expert option if you are on mobile)