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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 33775
Experience:  dasdasd
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Sound interference on sky Q tv, Panasonic about3, No only on

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Sound interference on sky Q tv
JA: What's the brand and model number of your TV? How old is it?
Customer: Panasonic about3
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No only on main tv
JA: How long has this been an issue with your ABOUT3? What happened right before this?
Customer: About one week same each day
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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Let's try a reset on your cable box...

Unplug the power cord to your cable box

Wait 10 minutes

Plug it back in and power on

Wait 5 minutes

Check to see if your issue continues and let me know the results

Customer: replied 5 days ago.
Problem seems to be resolved. Thank you

You're welcome!

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My goal is to give you the best experience possible! I hope I have earned a 5 star rating!

If you need more assistance, please use the reply box and let me know otherwise you can close the question by rating my services as 3-5 stars at the top or bottom of this page (or using the rate this expert option if you are on mobile)

Customer: replied 3 days ago.
Very satisfied with speed of response and advice. Thank you

You're welcome!

Josh and 2 other Electronics Specialists are ready to help you