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Pete, Engineer
Category: Electronics
Satisfied Customers: 26739
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My Samsung smart tv says my browser doesn’t support

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My Samsung smart tv says my browser doesn’t support faceboom
JA: What Samsung model do you have? How old is it?
Customer: Ue40h6410su
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no. Netflix, bbbc iPlayer etc work ok and all normal sky channels except strangely, sky news
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: well I didn’t use the mart functions a lot before but when I did they all s
JA: Anything else you want the TV Expert to know before I connect you?
Customer: worked ok
Customer: replied 4 days ago.
No thank you

Hi! My name is***** am the expert who will be assisting you today.

This TV model was manufactured in 2014.

Samsung TVs older than 5 years do not support Facebook.

You could try running Facebook on another device, e.g. your phone or a tablet, then connect that device to the TV instead.

Pete and other Electronics Specialists are ready to help you