How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Customer Service
Category: Electronics
Satisfied Customers: 34325
Experience:  5 years as Network Admin, 10+ years of IT support
Type Your Electronics Question Here...
Josh is online now

I’m setting up my NOW tv hub. The instructions say connect

Customer Question

I’m setting up my NOW tv hub. The instructions say connect to the master phone socket. This is not possible as the socket is in a different room and 20 metres away. With out BT box we had a Broadband extender plug in. Will this work with The Now Tv box?
Submitted: 22 days ago.
Category: Electronics
Expert:  Josh replied 22 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Unplug the power cord to your TV

Wait 10 minutes

Plug it back in and power on

Wait 5 minutes

Check to see if your issue continues and let me know the results