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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 68272
Experience:  Electronics Engineer
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I have an Panasonic tv model no.TX-L147E5B, my hand control

Customer Question

Hello my name is***** have an Panasonic tv model no.TX-L147E5B
JA: How old is your NO.TX-L147E5B?
Customer: my hand control will no longer turn the tv off or on. Is this a problem inside the tv or with the hand control
JA: Anything else you want the TV Expert to know before I connect you?
Customer: not quite sure but at least 5 years
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box, wifi router ect (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 18 days ago.
I have done this, no change
Expert:  Richard replied 18 days ago.

Now replace te batteries in the TV remote and tell me if it responds please

Customer: replied 18 days ago.
If I press the ‘ok’ button on the hand control the green light on the TV flashes fast but nothing happens
Expert:  Richard replied 18 days ago.

Now replace te batteries in the TV remote and tell me if it responds please