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Richard, Engineer
Category: Electronics
Satisfied Customers: 68280
Experience:  Electronics Engineer
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Since last week, i am having problems typing in words. Its

Customer Question

Hello. Since last week, i am having problems typing in words. Its like when
JA: What's the brand and model of your product?
Customer: you type something there's no words and it is doing the same thing now.
JA: What have you tried so far?
Customer: It's a dell inspiron
JA: Anything else you want the Technician to know before I connect you?
Customer: no thanks
JA: OK. I'm sending you to a secure page to join JustAnswer. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.
Submitted: 20 days ago.
Category: Electronics
Expert:  Richard replied 20 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.
Then connect the power cable, power it on and tell me how it now functions.
Please let me know the results.
Thank you