How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 68272
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

I can’t send or receive my e mails, and don’t know what my

Customer Question

I can’t send or receive my e mails, and don’t know what my password *****
JA: Are emails stuck in your outbox or are you receiving an error message?
Customer: Stuck I think
JA: Are there any antivirus or firewall settings that could block you from sending mail?
Customer: no
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the page you sign into your email account with, choose the option on the sign in page to reset the password.
Once done, use the new password ***** sign in.
Let me know how you go please.
Thank you