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Are you getting an error code on the machine?
The C4 (4C) error code indicates that the washing machine has detected a problem with the water supply.
The most common reason for this error is a blocked or kinked water supply hose.
1. Check the water hose
A problem with the water supply is usually the result of low water pressure or a low flow rate on the mains water supply to the machine. This means that the water feeding into the machine is not flowing with enough force. The water pressure must be between 0.5bar and 8bar.
1. Fully power off your washing machine at the mains.
2. Move the machine forward to give access to the water hoses.
3. Check that there are no kinks or bends in the water hose connected to the machine.
2. Check the water supply
Check that the water tap connected to the washing machine is open to full.