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Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
The issue is that your TV is on the wrong input so you will need to change the input to match the port of your device.
On the side of your TV, you should see an INPUT button that you can press to cycle to each HDMI port and available option. Please press that button to cycle to each one.
If you do not see that button, on the TV remote, you will see a source or input button that you can press instead.
Make sure that you stop on each input to check to see if the signal is working now.
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