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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 7640
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I can not get any emails has i can not change my password,

Customer Question

I can not get any emails has i can not change my password
JA: Are you logged into your email account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: No
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: Electronics
Expert:  michelleclive replied 24 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out.

what is the email address with which you are facing trouble

Expert:  michelleclive replied 24 days ago.

Since i have not heard back from you please try the below whenever you read my message

open the website address for which you use the email in a browser

on the signin/login screen eneter your email address and then use the forgot password ***** to reset your password