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I’m sorry to hear you're having trouble with your soundbar. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the soundbar (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the soundbar, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, let me know if the issue returns please
What is the model of the soundbar?
It is the internal mainboard in the soundbar that has faulted.
I am really sorry about this and you are going to have to return the soundbar to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.