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Josh, Customer Service
Category: Electronics
Satisfied Customers: 34196
Experience:  dasdasd
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My landline is not working. i can receive calls but I cannot

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my landline is not working. i can receive calls but I cannot make a call.
JA: What's the brand/model of your phone system?
Customer: it is a landline- Philips
JA: How long has this been going on with your phone system? What have you tried so far?
Customer: going on about 2 weeks. I have reset the modem, as directed, to no avail.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No thanks. I really need to speak to someone about it.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Unplug the power cord to the base unit and all of the handsets

Wait 10 minutes

Plug back in the power cords

Wait 1 minute

Check to see if the issue continues

Josh and 4 other Electronics Specialists are ready to help you
Customer: replied 13 days ago.
Thank you Josh, I have just made a call, I hope this issue is now resolved.

You're welcome!


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