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Richard, Engineer
Category: Electronics
Satisfied Customers: 68272
Experience:  Electronics Engineer
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I keep getting videos which I believe are scam, how do I

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I keep getting videos which I believe are scam, how do I stop it, it's gone to all my contacts on messenger lite
JA: What's the brand and model of your product?
Customer: Samsung A20
JA: What have you tried so far with your Celkon product?
Customer: I keep deleting them
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I just want to know how to stop it, do I delete the app & start again

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me if it still has the problem.
Thank you

Customer: replied 16 days ago.
I've already tried that

Where are the videos showing up?

Customer: replied 16 days ago.
Will deleting the app help, then starting it again

Which app are you referring to?

Customer: replied 16 days ago.
Messenger Lite

yes, reinstall the app and tell me how it then functions please

Customer: replied 16 days ago.
I deleted it, then set it up again, still the same

Make a photo f what you see with this video and attach it here please

Richard and other Electronics Specialists are ready to help you
Customer: replied 16 days ago.
I've spoken to EE by phone & problem sorted thank you, ***** ***** now cancel the phone call & the just answer offer I've just paid for, not needed now. Look forward to refund of so called payment for nothing