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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.Can you please hold the power button on the phone until you see a menu and choose power off.Then power on the phone and tell me if it still has the problem.Thank you
Where are the videos showing up?
Which app are you referring to?
yes, reinstall the app and tell me how it then functions please
Make a photo f what you see with this video and attach it here please