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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 68243
Experience:  Electronics Engineer
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No tv no broadband, Hasn't been delivered, No broadband box

This answer was rated:

No tv no broadband
JA: What's the brand and model number of your TV? How old is it?
Customer: Hasn't been delivered
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No broadband box no tv as promised
JA: How long has this been an issue? What happened right before this?
Customer: Courier never delivered phones up told another would be sent had nothing been ongoing since 28th october
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Just need my broadband box

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box, wifi router ect (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 14 days ago.
How can it work with no box

Which company is meant to be sending the box to you?

Customer: replied 14 days ago.
I give up

Which company is meant to be sending the box to you?

Richard and other Electronics Specialists are ready to help you