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Hi. Welcome to justanswer.
Do you remember your Facebook user id correctly?
Click Forgot Password ***** try resetting the password.
What is your Facebook user id?
Have you tried searching your account through your registered mobile number?
Try accessing the site on the computer and click Forgot Password. Try resetting it again.
Were you able to reset your password?
Open the facebook site on a browser on your phone
Then on the log in page, click forgot password
Let me know if you get stuck anywhere.
Davina, can you open Safari browser on your phone. Then type www.facebook.com on the link bar. Do not open the app. Directly click Forgot Password. Check if you can do that. If not, then give me your user id which you are trying to access. I will reset it from here.
What is your registered email id?
No. The forgot password ***** ***** sending the reset link to your email. I was trying to search your facebook id via email.
You will need to enter either your mobile number or email id to get the reset link.
Because you are logged into your phone. When you select the particular account, the app switches that facebook account on your app.