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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 71019
Experience:  Electronics Engineer
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My Facebook and massager login in self and I’m try to log in

Customer Question

Hi
JA: Hello. How can I help?
Customer: My Facebook and massager login in self and I’m try to log in is saying incorrect password ***** not wrong password ***** If click on forgot password ***** ***** code not coming to my emails so what I do i can get on my Facebook or Massager
JA: Are you logged into your email account on any other devices?
Customer: no
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no
JA: Anything else you want the Email Expert to know before I connect you?
Customer: my name
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://www.facebook.com/login/identify
Once the password ***** ***** try to sign into the account.
If it fails, then please use this form to try to further verify yourself.
https://www.facebook.com/help/contact/283958118330524
And allow up to 5 working days to reply. If they do not you would need to create a new account sorry.

Please let me know exactly what happens
Thank you