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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 70991
Experience:  Electronics Engineer
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Where can I get my Acer swift mended, Acer swift laptop

Customer Question

Where can I get my Acer swift mended
JA: What Acer product do you have?
Customer: Acer swift laptop sf514 54T-5843
JA: What Operating System (OS) are you running on your SF514?
Customer: Normal house electric (I dont really know what you mean
JA: The Laptop Technician will be able to walk you through that. What have you tried so far with your SF514? Have you installed any updates recently?
Customer: The plug is sparking and battery not charging. Only bought last June 2020
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I took it to a computer repair shop near me and they wont touch it (they said
Submitted: 14 days ago.
Category: Electronics
Richard
Expert:  Richard replied 14 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.

Then connect the power cable, power it on and tell me how it now functions.

Please let me know the results.

Thank you

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