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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 73083
Experience:  Electronics Engineer
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07838697011, Samsung A920F, No wrong brand, iPhone se

Customer Question

JA: What's the brand and model of your product?
Customer: Samsung A920F
JA: What have you tried so far with your Samsung product?
Customer: No wrong brand
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: iPhone se
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

Customer: replied 15 days ago.
iPhone se
Expert:  Richard replied 15 days ago.

Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

Customer: replied 15 days ago.
Continue charting
Customer: replied 15 days ago.
My request is the***********it number as pay as you go
Expert:  Richard replied 15 days ago.

Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

Customer: replied 15 days ago.
I have no problem with the device iphone se everything is perfect
Expert:  Richard replied 15 days ago.

ok, what is then the issue please

Customer: replied 15 days ago.
Can you please refund my money no problem with the iPhone se***********pay as you go number is *****
Customer: replied 15 days ago.
Can you please refund my money no problem with the iPhone se***********pay as you go number is *****?
Customer: replied 15 days ago.
or no
Expert:  Richard replied 15 days ago.

If you wish for a refund, please go to https://www.justanswer.com/help/ and click the contact us button on the right side of the page

Thank you and all the best.

Richard