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Justin Johnson
Justin Johnson, Technician
Category: Electronics
Satisfied Customers: 10612
Experience:  Training and Development at Scientifically Speaking
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I have a Samsung smart I have trouble with Netflix and

Customer Question

hi I have a Samsung smart I have trouble with Netflix and YouTube
JA: What Samsung product do you have?
Customer: UE32F4500
JA: What have you tried so far with your Samsung product?
Customer: my Samsung TV Internet is not working I can't open YouTube or Netflix
JA: Anything else you want the TV Expert to know before I connect you?
Customer: even I connected to my wifi
Submitted: 12 days ago.
Category: Electronics
Expert:  Justin Johnson replied 12 days ago.

ATTENTION: Welcome to JustAnswer.com, I am Justin. I will be your technical support today.

I am reading your responses to Pearl, our Artificial Intelligence greeter, and submitting to you either follow up questions or an answer based on the information given. If you could start by giving me your desired resolution that will help us both.

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Expert:  Justin Johnson replied 12 days ago.

Please follow this guide: https://www.samsung.com/latin_en/support/tv-audio-video/how-to-troubleshoot-apps-that-are-not-working-on-the-samsung-smart-tv

Please let me know if you have any trouble.

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