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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
It does not work like that anymore sorry, as there is just not enough space on the Sim for this.
What you need to do is use Samsung Switch which you can get here
And this will allow you to transfer any data that can be moved, to the new phone
Let me know how you go please
You are welcome