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Richard, Engineer
Category: Electronics
Satisfied Customers: 72880
Experience:  Electronics Engineer
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My hotmail email account has been locked for some time and I

Customer Question

My hotmail email account has been locked for some time and I am unable to unlock it online
JA: Are you logged into your Hotmail account on any other devices?
Customer: Yes on my pc
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Yes. My security question is mothers maiden name
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No except my mobile number is(###) ###-####
Submitted: 7 days ago.
Category: Electronics
Expert:  Richard replied 7 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you