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Richard, Engineer
Category: Electronics
Satisfied Customers: 73029
Experience:  Electronics Engineer
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New phone A52 5g samsung cannot receive messages or text,

Customer Question

New phone A52 5g samsung cannot receive messages or text
JA: How long has this been going on with your A52? What have you tried so far?
Customer: Since I got it on Wed. Tried reset, cleaning sim checking settings
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Nope
Submitted: 11 days ago.
Category: Electronics
Expert:  Richard replied 11 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

Customer: replied 11 days ago.
Still same problem
Expert:  Richard replied 11 days ago.

Can you make calls now?