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Justin Johnson
Justin Johnson, Technician
Category: Electronics
Satisfied Customers: 10609
Experience:  Training and Development at Scientifically Speaking
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My tv won't turn on, It's a 50 inch sharp, No, Yes, It's 2

Customer Question

My tv won't turn on, It's a 50 inch sharp
JA: Is your TV connected to a surge protector or power strip?
Customer: No
JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: Yes
JA: Anything else you want the TV Expert to know before I connect you?
Customer: It's 2 years old
Submitted: 11 days ago.
Category: Electronics
Expert:  Justin Johnson replied 11 days ago.

ATTENTION: Welcome to JustAnswer.com, I am Justin. I will be your technical support today.

I am reading your responses to Pearl, our Artificial Intelligence greeter, and submitting to you either follow up questions or an answer based on the information given. If you could start by giving me your desired resolution that will help us both.

Secure Remote Assistance is a one time extra fee.

Expert:  Justin Johnson replied 11 days ago.

What is the model number of your TV?

Expert:  Justin Johnson replied 11 days ago.

What is the model number of your TV?

Expert:  Justin Johnson replied 11 days ago.

Please follow this guide starting on page 73: https://assets.sharptvusa.com/assets/ProductDownloads/72/fdd5274664/User-Guide-LC-50LB481U.pdf

Please let me know if you have any trouble.

Thank you for using JustAnswer. If you have any further questions or need further assistance please let me know. My goal is to give you the best experience possible!