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Thank you for your question, my name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please remove the power to the printer (so unplug it from the power socket) as well as your wifi router and power off your computer.
Then wait 10 minutes, connect the power again to the wifi router then the printer, turn it on and start your computer and tell me please if it is now operating correctly.
Let me know the results please
yes unplug it from the power socket
ok, remove the toner, wipe the area it goes in and put the toner back in, tell me if it then works please
Then tell me if it is accepted
yes and see if it is ok
Follow the steps here please
You are welcome