Ask an Electronics Question, Get an Answer ASAP!
Hi,I'm sorry about your computer issue. I'm glad to assist you today. Does your Toshiba computer have Windows XP, Vista, 7, 8, or 10?
Please reply at the box below. Thank you.
Thank you. What's your internet browser program, such as Microsoft Edge, or Google Chrome, or Firefox, etc.?
Does the advert only appear when you open a particular program? Or does it appear anytime?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you? Thank you.
I'm the computer tech. Can I connect to your computer and fix your computer issue directly and quickly on your computer's screen while you are watching? Thank you.
Thank you. To connect your computer remotely with me, on your computer, please click on the website below:
https://tinyurl.com/f3ra4wn7Then click on the item called Elsinore.ScreenConnect.Client if shown at bottom, and then open / run / install it. Thank you.
I have resolved the computer issue via remote support. (Summary: Reset Google Chrome; disabled notifications and some startups.) If you need help with anything else, please come back anytime. Thank you very much.