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Can you please remove the power to the modem the phone connects to for a signal (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the modem, turn it on and tell me please if the phone is now operating correctly.
Let me know the results please
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results