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Richard, Engineer
Category: Electronics
Satisfied Customers: 73961
Experience:  Electronics Engineer
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How do i get photos and video's from my mobile samsung j 4,

Customer Question

how do i get photos and video's from my mobile samsung j 4
JA: What Operating System (OS) are you running on your Galaxy?
Customer: What's that
JA: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Galaxy? What have you tried so far?
Customer: I have tried settings and i just don't know what to do
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: I am a man of 80 and not very quick and i have Parkinson's so please be peasant with me
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Click this link please

And you should see them there

Let me know how you go