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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74013
Experience:  Electronics Engineer
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I am trying to download microsoft 365 on my google

Customer Question

Hi I am trying to download microsoft 365 on my google chromebook but cant seem to do it can you help please
JA: What Microsoft product do you have?
Customer: I am doing the 1st month free trial and then the product for 7.99 per month
JA: What have you tried so far with your Microsoft product?
Customer: everything
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 21 days ago.
Category: Electronics
Expert:  Richard replied 21 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.
Then connect the power cable, power it on and tell me how it now functions.
Please let me know the results.
Thank you

Customer: replied 21 days ago.
not sure it was 7.99 a month with the first month free
Expert:  Richard replied 21 days ago.

Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.
Then connect the power cable, power it on and tell me how it now functions.
Please let me know the results.
Thank you