Ask an Electronics Question, Get an Answer ASAP!
Thank you for your question, my name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please remove the power to the printer (so unplug it from the power socket) as well as your wifi router and power off your computer.
Then wait 10 minutes, connect the power again to the wifi router then the printer, turn it on and start your computer and tell me please if it is now operating correctly.
Let me know the results please
What happens when you try to do this?
I do not see this sorry, for any payment questions please direct this to customer service on***@******.***