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Thank you for using JustAnswer, an independent question and answer portal. My name is***** am sorry that you are experiencing this issue with your Canon printer. I know it can be frustrating. I am happy to assist you and will do my best to resolve it for you quickly.
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Please click on the link below.
Once on the Canon website, download the PRO-200 Driver setup package (Windows). (Make sure the top of the page says Windows 10 64-bit or the operating system that matches your computer). Once downloaded, unplug or turn off the printer. Run the downloaded file and follow the prompts and turn on or plug in the printer when prompted. Once done, test print.
Note: You may need to use a USB cable during the installation.
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Expert Level Professional Consultant with over 25 years of experience