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Sheri, Technical Support Expert Consultant
Category: Electronics
Satisfied Customers: 4796
Experience:  Owner/Consultant at Computer Rescue, Inc.
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Samsung .s21 ultra can not unlock my screen 2 weeks old, s21

Customer Question

samsung .s21 ultra can not unlock my screen 2 weeks old
JA: Just to clarify, what device or product are you trying to access?
Customer: s21 Ultre
JA: How long have you had your S21?
Customer: 2 weeks from virgin
JA: What have you tried so far with your Samsung product?
Customer: your on line service did not solve it
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: can not un lock screen
Submitted: 17 days ago.
Category: Electronics
Expert:  Sheri replied 17 days ago.


Thank you for using JustAnswer, an independent question and answer portal. My name is Sheri. I am sorry that you are experiencing this issue. I know it can be frustrating. I am happy to assist you and will do my best to resolve it for you quickly.

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Expert Level Professional Consultant with over 25 years of experience