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Thank you for using JustAnswer, an independent question and answer portal. My name is Sheri. I am sorry that you are experiencing this issue with your Brother printer. I know it can be frustrating. I am happy to assist you and will do my best to resolve it for you quickly.
*Please note: You may see offers for Premium Services pop up. These offers are automatically generated by the system, not by me. They are optional and do carry an additional charge. We can always continue to work on your solution through messaging.
Please click the below link. Once on the Brother website, select your correct operating system and click on the Full Driver & Software Package (Recommended) to download it.
Note: You may need to use a USB cable during the installation.
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Expert Level Professional Consultant with over 25 years of experience