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Kat
Kat, Customer Service
Category: Electronics
Satisfied Customers: 93
Experience:  Technical Lead
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An advertiser sends me an email every 20 minutes, and need

Customer Question

an advertiser sends me an email every 20 minutes, and need this advertiser blocked, and all emails deleted up to the present.
JA: Have you checked for the lost email in your Trash and Spam folders?
Customer: i do not know how to do that
JA: What email provider are you using (e.g. Gmail, Yahoo, etc.)?
Customer: email via virgin media
JA: Anything else you want the Email Expert to know before I connect you?
Customer: i cannot think of anything
Submitted: 14 days ago.
Category: Electronics
Expert:  Kat replied 14 days ago.

Sorry to hear you are getting unwanted emails.

Firstly check if at the bottom of the email there is a link which says "unsubscribe" if it does click the link and it should remove you from their mailing list, if after a few days this does not stop the emails then you need to mark the sender as SPAM.

To mark the email from the advertiser as SPAM, please follow the Virgin Media help page here.