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Richard, Engineer
Category: Electronics
Satisfied Customers: 74020
Experience:  Electronics Engineer
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I have just changed my pass word this was accepted but when

Customer Question

i have just changed my pass word this was accepted but when i try to sing in it wont let me
JA: Just to clarify, what device or product are you trying to access?
Customer: iphone 12
JA: When did you last change your password ***** Apple ID?
Customer: just
JA: Did you try resetting through Apple's online account reset tool?
Customer: i reset it on my iphone 12 through settings
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: i cant think off anything
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you