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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 73958
Experience:  Electronics Engineer
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I cannot remember my password, Unable to send or receive my

Customer Question

I cannot remember my password
JA: Just to clarify, what device or product are you trying to access?
Customer: Unable to send or receive my emails
JA: Are you logged into your email account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have entered my phone No but have repeatably referred to my email address
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No. I only want to reveive my emails
Submitted: 16 days ago.
Category: Electronics
Expert:  Richard replied 16 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the page you sign into your email account with, choose the option on the sign in page to reset the password.
Once done, use the new password ***** sign in.
Let me know how you go please.
Thank you