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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74035
Experience:  Electronics Engineer
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Why dose my Gmail keep asking to be fixed / change pass word

Customer Question

why dose my Gmail keep asking to be fixed / change pass word despite many attempts to do as requested problem still persists and I am unable to get any mail ??
JA: Are you logged into your Gmail account on any other devices?
Customer: NO
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: I have phone No/
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Not at the moment
Submitted: 19 days ago.
Category: Electronics
Expert:  Richard replied 19 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password

https://accounts.google.com/signin/recovery

Once the password ***** ***** try to sign into the account.

Let me know how you go please

Thank you