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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 53498
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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CANNOT RETREAVE EMAILS, INTERNET OK.FROM BROWSER, COULD BE,

Customer Question

CANNOT RETREAVE EMAILS
JA: How's your Internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: INTERNET OK.FROM BROWSER
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: COULD BE
JA: Anything else you want the Email Expert to know before I connect you?
Customer: NO
Submitted: 16 days ago.
Category: Electronics
Expert:  Viet - Technician replied 16 days ago.

Hi,
I'm sorry about your email issue. I'm glad to assist you today. Is there any error or message? What email service do you use, such as Gmail, Hotmail, Yahoo, AOL, etc.?
Do you have a Windows or Mac computer?
Please reply at the box below. Thank you.

Customer: replied 16 days ago.
please cancel my phone call request.presume i only be charged £5
Expert:  Viet - Technician replied 16 days ago.

I will help you here. Is there any error or message? What email service do you use, such as Gmail, Hotmail, Yahoo, AOL, etc.?
Do you have a Windows or Mac computer?
Please reply at the box below. Thank you.

Customer: replied 16 days ago.
please confirm cancellation of phone reques
Expert:  Viet - Technician replied 16 days ago.

Yes. Is there any error or message? What email service do you use, such as Gmail, Hotmail, Yahoo, AOL, etc.?
Do you have a Windows or Mac computer? Thank you.

Expert:  Viet - Technician replied 16 days ago.

Without the information requested in my previous response, I can only give you a general answer, but I hope this helps. For now, please go to your email website, if available. Then there, sign in your email address, and then see if your new email messages show up there, or if it shows any error or message there.

We can schedule a time. Please reply at the box below. Thank you for your patience.